Privacy Policy

Introduction

Buzz Electrical Ltd take customers privacy seriously and we aim to keep your data safe and secure in accordance with our legal obligations. We hold personal data about our clients, employees and suppliers for a range of business purposes; to fulfil a business contract, conduct a legitimate business relationship or when we have been given express permission to do so.

Who is responsible for Personal Data?

For the purposes of this policy, Buzz Electrical Ltd is the Data Controller. The policy has been updated to incorporate the General Data Protection Regulations 2018 (otherwise known as GDPR) and we are committed to protecting your privacy in accordance with this legislation.

If you have any questions at all, please email us at info@buzzelectrical.co.uk or in writing to:

Mr Steve Owens

Managing Director

Buzz Electrical Ltd

5 Abbey Lane Court

Abbey Lane

Evesham

Worcestershire

WR11 4BY

Personal data and storage

We collect basic personal data when we receive business enquiries, job applications, client business projects details or from members of our community on social media. No personal data is collected without consent. Your data is accessed by Buzz Electrical Ltd personnel only, all of whom have been trained in the requirement of the GDPR regulations.

We do not sell your data or share with other organisations/individuals.

You can access and amend the data we hold on you at any time. If you have given consent for us to contact you and want to update your details or withdraw permission, you can do so at any time.

How long do we keep your personal information?

We keep your information on our database until you ask us to delete it or for as long as it is relevant. That means we will delete it if you have not interacted with us for a while and we believe you have no intention of doing so in the future. The exact time period for this is kept under constant review.

How can you find out what information about you we hold? (Right of access)

You have the right to know what personal data we hold and how it is being processed.

You should make any request by email to info@buzzelectrical.co.uk or in writing to:

Mr Steve Owens

Managing Director

Buzz Electrical Ltd

5 Abbey Lane Court

Abbey Lane

Evesham

Worcestershire

WR11 4BY

We will ordinarily provide the following free of charge and within 30 days of the request:

Confirmation of what personal data we hold about you and where it is held;
A copy of the data;
Any supporting documentation

However, please note that we may charge a fee if a request is deemed excessive or unfounded. We may also extend the time period to respond by a further 60 days if the request is very complex or we are responding to numerous requests.

In either instance, we will contact you to explain the reason for any delay/fee.

How we use cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;

b. 'persistent cookies' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyse our web access.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.